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2017 Report of Passengers Denied Confirmed Space, 1st Quarter

Quarter Ended 3/31/2017

Alaska Airlines017302492061731,98124295,595,050$0$321,346$0
American Airlines1561,3110815192,3012,28210,8702521,29330,582,875$53,613$1,414,883$0
Delta Air Lines6310430435431634,38813,53826,47629,863,259$2,603$370,784$0
Frontier Airlines1110048816763312003,582,185$822$45,338$877
Hawaiian Airlines400510550113002,649,691$873$0$12,300
JetBlue Airways01121,40201,415115530388,770,054$0$15,300$314,471
SkyWest Airlines304792581762259511,5433,5811,9557,201,623$14,526$502,729$0
Southwest Airlines1,173483008812,5371,65616,2050035,246,083$1,081,485$466,054$0
Spirit Airlines734509904513522,14101085,274,512$3,051$239,709$0
United Air Lines4463033189490085915,9173,8312,29820,559,648$22,494$553,290$900
Virgin America51000051519085021,803,849$45,980$0$463,549

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding