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2016 Report of Passengers Denied Confirmed Space, 3rd Quarter

Quarter Ended 9/30/2016

Alaska Airlines014004411851401,6276286,321,507$0$228,906$0
American Airlines1791,2980652272,1562,12915,47077184333,773,358$49,190$1,211,835$0
Delta Air Lines12218268630623033,38725,49332,20833,949,408$6,584$258,501$0
Frontier Airlines49111223525360425004,129,349$2,150$33,174$4,059
Hawaiian Airlines100000100104002,854,932$3,179$0$7,500
JetBlue Airways51201,29511,31317480178,951,162$6,750$16,200$212,402
SkyWest Airlines24584111241175473410,8687,5621,5627,961,031$10,582$394,304$0
Southwest Airlines2,1581,132001,2924,5823,29024,2470038,561,412$1,794,329$990,799$0
Spirit Airlines1192117303671931,5030485,288,659$492$107,470$0
United Air Lines2646437518291,0741,03115,88012,5622,74623,436,935$10,346$593,006$0
Virgin America310000313194810912,137,471$24,803$0$409,781

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding


Spirit Airlines numbers 1(a) through 3 revised as of June 1, 2017