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2013 Report of Passengers Denied Confirmed Space, 1st Quarter

Quarter Ended 3/31/2013

AirTran Airways083400784183410,336004,525,112$487,449$0$0
Alaska Airlines0124015511901241,15511214,203,186$0$131,215$0
American Airlines1266780182391,02598612,8221,07822318,267,561$49,157$638,099$0
American Eagle352270264175435265,32073103,971,731$8,304$191,631$0
Delta Air Lines76847197181391,27792322,44527,96911,65124,130,377$41,526$987,176$0
Frontier Airlines4118348718018492002,264,114$898$1,372,444$498
Hawaiian Airlines5100005151332002,397,157$7,837$0$13,717
JetBlue Airways1000011170006,765,286$1,300$0$61,250
Mesa Airlines314190110245395031,20257761,834,793$185,536$132,105$4,224
Pinnacle Airlines23232360223132555,7383,4201,1193,029,359$12,750$266,538$0
SkyWest Airlines961,50867143291,8431,71110,5424,2761,4516,314,061$68,265$958,616$35,332
Southwest Airlines1,486662001,0373,1852,14817,3070026,269,242$1,346,156$624,418$0
United Air Lines101,89679542652,5922,39514,0938,5853,18718,143,463$35,499$1,637,309$64,527
US Airways8960586461,0068966,39902,21613,761,795$779,747$0$0
Virgin America10010011101191741,319,210$4,229$2,900$35,639

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding

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