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2012 Report of Passengers Denied Confirmed Space, 3rd Quarter

Quarter Ended 9/30/2012

AirTran Airways03600053653609,041005,658,334$144,908$0$0
Alaska Airlines0154031982831541,3652074,767,167$0$246,478$0
American Airlines1808600269461,3551,30916,1311,30113119,277,469$96,083$897,626$0
American Eagle491609159254023595,098004,762,988$18,891$126,247$0
Delta Air Lines110969166901,2541,07933,80965,44313,46828,164,144$60,584$1,063,410$0
Frontier Airlines131401215810333261,059002,779,046$896$18,215$3,251
Hawaiian Airlines3330003636325002,518,738$6,318$1,274$2,915
JetBlue Airways8000210877007,138,623$2,230$0$30,525
Mesa Airlines296121590144904591,637261,6081,957,583$180,031$70,999$3,900
SkyWest Airlines1721,2473892281,5771,47110,2816,2367966,868,429$105,927$797,701$30,509
Southwest Airlines867363001,1112,3411,23019,2720029,334,383$682,792$303,985$0
United Air Lines1372,0851441,553954,0143,76722,44313,8662,90321,082,126$118,500$1,657,551$84,382
US Airways80806111199898087,10004,28014,000,602$635,726$0$0
Virgin America540021192101,663,716$1,000$2,600$500

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding