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2012 Report of Passengers Denied Confirmed Space, 1st Quarter

Quarter Ended 3/31/2012

AirTran Airways042900243142910,427005,188,466$268,773$0$0
Alaska Airlines0123027972471231,4651943,910,885$0$207,684$0
American Airlines2218990328301,4781,44814,5891,14221018,320,011$168,607$916,149$0
American Eagle722637238236035566,437004,098,471$32,838$206,312$0
Delta Air Lines9388337911,02397628,20826,7138,57823,153,402$54,580$1,011,119$0
Frontier Airlines568329410917399002,409,538$886$14,409$4,755
Hawaiian Airlines8000008080174002,218,145$21,234$0$200
JetBlue Airways40000440006,371,852$5,200$0$0
Mesa Airlines32092191144463701,9003071,2271,877,874$233,881$32,816$300
SkyWest Airlines1457901711997293211,9014,0501,8095,942,158$77,404$584,554$13,518
Southwest Airlines802356008061,9641,15814,7550026,029,507$645,399$298,244$0
United Air Lines1672,58959171983,0842,85321,12011,6528,15817,850,152$87,919$1,545,480$30,399
US Airways83205210809748327,47502,26113,514,441$714,486$0$0

1a Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1b were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2a accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2b substitution of smaller capacity equipment

2c failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6a Upgrades

6b Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8a were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8b were denied boarding involuntarily and were not given alternate transportation

8c volunteered for denied boarding