BTS remains open except for the Office of Airline Information, which is closed and not accepting data submissions due to an appropriations lapse.
All BTS releases, except the Transportation Services Index, will be delayed.

You are here

2009 Report of Passengers Denied Confirmed Space 3rd Quarter

AirTran Airways05400155547,699006,533,184$14,698$0$0
Alaska Airlines019220815698621922,3111504,131,885$0$132,480$0
American Airlines5765402944596992414,6451,16125819,794,039$187,998$19,708$0
American Eagle717330629311,4101,3284,170004,130,995$148,096$5,939$0
Atlantic Southeast15639628255875528,6332,0712083,565,266$6,616$98,578$0
Continental Airlines58849902011411,3399929,7433,2367319,873,769$5,695$163,387$7,402
Delta Air Lines2581,19415331,4731,45216,31351,6187,25316,549,227$15,400$499,172$0
Frontier Airlines1439651483860102,708002,646,678$582$3,950$679
Hawaiian Airlines000000036002,202,143$0$0$0
JetBlue Airways00000004006,011,25100$906
Mesa Airlines2141233515134003375,3533,6446302,909,167$55,891$14,521$0
Northwest Airlines12701414813842735411,9983,605399,787,432$27,181$0$2,384
Pinnacle Airlines1324832792642606,3693,1013082,869,462$20,320$10,972$544
SkyWest Airlines17829980542338410,81813,9602,0545,644,3016,165$51,298$0
Southwest Airlines9781,136008642,9782,11429,1470026,434,803$322,744$380,397$0
United Air Lines2758160001,0911,09120,57482,28310,94413,750,493$114,532$334,146$9,873
US Airways1,0540220231441,4411,05414,8405,096013,259,011$342,517$0$0

1(a) Number of passengers who were denied boarding involuntarily who qualified for denied boarding compensation and were given alternate transportation within the meaning of section 250.5

1(b) were not given such alternate transportation

2 Number of passengers denied boarding involuntarily who did not qualify for denied boarding compensation due to:

2(a) accommodation on another flight that arrived within 1 hour after the scheduled arrival time of the original flight

2(b) substitution of smaller capacity equipment

2(c) failure of passenger to comply with ticketing, check-in, or reconfirmation procedures or to be acceptable for transportation under carrier's tariff or contract of carriage

3 Total number denied boarding involuntarily

4 Number of passengers denied boarding involuntarily who actually received compensation

5 Number of passengers who volunteered to give up reserved space in exchange for a payment of the carrier's choosing

6 Number of Passengers accommodated in another section of the aircraft

6(a) Upgrades

6(b) Downgrades

7 Total Boardings

8 Amount of Compensation paid to passenger who:

8(a) were denied boarding involuntarily and were given alternate transportation within the meaning of section 250.5

8(b) were denied boarding involuntarily and were not given alternate transportation

8(c) volunteered for denied boarding